Overview

The Case Manager, Nurse is responsible for providing patient case management services to assigned populations. Utilizes a collaborative interdisciplinary approach to Emergency Department follow-up, outpatient and inpatient needs while anticipating, integrating, and coordinating the patient's plan of care, discharge plan, and re-entry into the community. The goal of the intervention is to meet the needs of patients in order to optimize clinical and resource outcomes, and to monitor the effectiveness of the plan and its outcomes. In collaboration with the social worker, the nurse case manager identifies at-risk patient populations who require case management services. Provides bio-psychosocial assessments to identify patient needs and to assist in the development of the plan of care. Serves as a patient and family advocate and acts as a communication link between the physician, patient, family, health care team, community resources, and payers to reduce redundancy and fragmentation of care. Anticipates potential delays in the health care process and acts proactively to avoid these delays. Ensures that necessary services are provided at the most appropriate level of care and that there is a smooth progression of the patient throughout the health care system and into the community.
Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Registered Nurse Required - And Certified Case Manager Or Commission for Case Management Certification Preferred
Education

Graduate Nursing Required - And Bachelor's Degree Required - And Bachelor's Degree Nursing Preferred
Experience

3 Years Nursing - Related Area Required - And 5 Years Nursing - Related Area Preferred - And 1 Year Clinical - Case Management And/Or Clinical - Discharge Planning And/Or Accounting/Finance - Third Party Review And/Or Clinical - Home or Community Health Preferred

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