(Relief, Variable)
This position will provide coverage for Home Health and Hospice Triage RN-will be cross trained to both positions.

ST. CHARLES HEALTH SYSTEM

JOB DESCRIPTION

TITLE: RN - Triage Nurse - Hospice - Community Care

REPORTS TO POSITION: Clinical Nurse Manager

DEPARTMENT: Community Care Services

DATE LAST REVIEWED: January 8, 2021

OUR VISION: Creating Americas healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENTAL SUMMARY: Community Care Services supports the health system mission by providing care and state-of-the-art health services to achieve better health, better care, and better value. It bridges the needs of the patients as they traverse across the continuum of care and throughout the life cycle providing care and supportive services to our central and eastern Oregon communities. Community Care Services is committed to providing safe, timely, equitable and patient centered care; and strives for excellence in care, technology, and services. These services provide continuity of care and encourage a focus on providing care for common conditions and outpatient care, while developing strong relationships, service line collaboration and referrals of higher acuity conditions. Patient care is provided to patients and families as part of an integrated system of settings, services, and care levels that make up a continuum of care with the goal of helping our patients live as independently as possible with a higher quality of life.

POSITION OVERVIEW: The RN, Triage Nurse Hospice - Community Care works to provide quality and safe delivery of either Home Health, or Hospice care services to each departments respective patients during business hours. Works in collaboration with departmental patients primary nurses and clinical staff, Post-Acute Care Intake Services and Referral Services, and leaders to provide appropriate departmental services that reflect the Community Care Services philosophy and standards of care.

This position does not directly manage any other caregivers.

ESSENTIAL FUNCTIONS AND DUTIES:

Assesses the patients condition and needs using critical thinking and clinical judgment; sets outcomes; implements appropriate nursing actions and collaborates with other disciplines to meet the patients/familys physical, emotional, spiritual, social, and intellectual needs; and evaluates patients progress.

Responsible for assessing patients and determining their level of need for medical assistance and care.

Depending on the Community Care Department; this role will assign RNs, CNAs, Social Workers, and Chaplains (a care team) to each patient based on level of need.

Monitor calls, assignments, and check-ins.

Work with physicians and the appropriate Community Care team to update the plan of care, follow prescribed medical treatments, and provide education and supportive care to patients and their families.

Provides and maintains a safe environment for caregivers, patients and guests.

If needed, this role documents assessment, client/family response to nursing interventions, and appropriate home health care functions at the time of the visit.

Documents in Electronic Medical Record with proficiency.

Demonstrates awareness of and supports St. Charles Health Systems departmental and operating unit goals through participation in continuous quality improvement and departmental activities.

Participates in activities that promote professional growth and development of self and others.

Communicates (both written and orally) effectively and maintains professional relationships with caregivers, medical staff, patients, and families.

Identifies work-related problems with possible solutions and implements solution(s) (within scope of practice), when appropriate.

Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver.

Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience.

Provides a therapeutic presence in service to others. Therapeutic presence is purposefully responding to the needs of patients/customers in a caring way. It includes introducing oneself and stating your purpose, asking the patient their preferred name, sitting with the patient to determine their care goals, active listening, and the skillful use of communication skills (touch, eye contact, etc.).

Responsible to manage the patients experience by clarifying, integrating, and coordinating the roles of the interdisciplinary team.

Functions as a member of the interdisciplinary care team to ensure effective case management of patient care, including optimum clinical outcomes.

Identifies patients appropriate for other appropriate services.

Orchestrates daily visits for caregivers in hospice.

Exercises clinical knowledge and judgment in assessing clients status and needs, and responds appropriately.

Consistently demonstrates technical and clinical competence that facilitates assessment of the clients status and needs.

Participates in staff meetings and in-services.

Meets departmental standards and deadlines for timely completion of documentation.

Develops and maintains knowledge of Federal and State Regulations, basic insurance knowledge, benefits, services, and limitations.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organizations corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.

Implements standards that will ensure safe and effective nursing care to patients in accordance with established nursing, medical, legal, and accrediting agency standards.

Supports the vision, mission and values of the organization in all respects.

Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Value Improvement Practice concepts and tools.

Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION

Required: As required by licensure.

Preferred: BSN.

LICENSURE/CERTIFICATION/REGISTRATION

Required: Current Oregon RN license.

Current American Heart Association Basic Life Support certification.

Valid Oregon driver's license and ability to meet SCHC driving requirements

EXPERIENCE

Required: Three years experience as a staff nurse and one year experience in hospice care nursing.

Preferred: N/A

PERSONAL PROTECTIVE EQUIPMENT

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

ADDITIONAL POSITION INFORMATION:

Skills:

General

Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees

Strong team working and collaborative skills

Attention to detail

Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions

Strong analytical, problem solving and decision making skills

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation.

Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing.

Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle.

Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level.

Exposure to Elemental Factors

Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface.

Blood-Borne Pathogen (BBP) Exposure Category

No Risk for Exposure to BBP

.

Schedule Weekly Hours:

0

Caregiver Type:

Relief

Shift:

Variable (United States of America)

Is Exempt Position?

No

Job Family:

REGISTERED NURSE HOME HEALTH AND HOSPICE

Scheduled Days of the Week:

Variable

Shift Start & End Time:

0800-1700

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