Job Title: Nurse Manager II

Department: Patient Advisory Nurse (PAN)/ ECC Nurse Triage

Location: West Campus- 5701 Airport Rd, Temple TX 76502

Status: Full Time

Total Dept FTEs: 80+

Job Summary

As the Nurse Manager for PAN/ECC Nurse Triage, you foster a positive team environment, uphold high nursing standards, promote teamwork, and ensure patient safety. You are responsible for planning, policy implementation, resource and financial management, and quality improvement. You also coordinate educational programs as needed. This role provides nurse triage support and patient advisory services across all 29 Baylor Scott & White hospitals, clinics, and BSW health plan members.

Essential Functions of the Nurse Manager PAN/ECC Nurse Triage Role:

• Formulate and communicate a clear vision for nursing practices within your area of responsibility.
• Involve supervisors and other staff in setting and accomplishing departmental goals.
• Continually update your knowledge base with the latest evidence-backed clinical and leadership practices.
• Foster a healing and supportive environment for patients, families, and fellow staff members.
• Recognize development needs and facilitate educational opportunities for staff members.
• Set a positive example of professionalism within the nursing field and work atmosphere.
• Incorporate the organization's mission and goals into strategies for staff and patient care.

Key Success Factors of the Nurse Manager PAN/ECC Nurse Triage Role:

• Knowing nursing practices, following healthcare laws, and communicating well.
• Quality care, patient focus, and ethical practices are essential.
• Decision-making, resource management, and ethics are crucial skills.
• Strategic Innovation
• Strong Technology skills (EPIC, Reporting, Telephone system, etc.)
• Operational experience (new initiative rollouts)

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Eligibility on day 1 for all benefits
• Dollar-for-dollar 401(k) match, up to 5%
• Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
• Immediate access to time off benefits

At Baylor Scott & White Health, your well-being is our top priority.

Note: Benefits may vary based on position type and/or level

Belonging Statement

We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.

Qualifications

• Bachelor's degree.
• A minimum of three years' professional experience is required for this role.
• RN licensed.
• You also need Basic Life Support certification within the first 30 days on the job.

About Baylor Scott & White Health

Baylor Scott & White Health (BSWH) is the largest not-for-profit health care system in Texas and one of the largest in the United States. With a commitment to and a track record of innovation, collaboration, integrity and compassion for the patient, BSWH stands to be one of the nation’s exemplary health care organizations. Our mission is to serve all people by providing personalized health and wellness through exemplary care, education and research as a Christian ministry of healing. Joining our team is not just accepting a job, it’s accepting a calling!

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