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Coordinates and continuously monitors patient flow, supports patient throughput utilizing appropriate resources from admission, transfer or discharge & facilitates the processes in a timely manner.
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Identifies clinical strengths and opportunities, re-assigns patient assignments to support clinical competency, coaches and mentors employees to improve performance and clinical outcomes.
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Flexes the employees to align with census fluctuations, collaborates with the Operations Administrators and Nursing Staff Office to meet hospital needs.
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Promotes/practices cost containment and maintaining fiscal performance by ensuring appropriate supplies and par levels are maintained.
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Supports departmental goals and the hospital strategic plan. Actively participates in the nursing governance council and unit based committee.
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Conducts department huddles, communicates hospital and department updates and Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Patient Perception Survey data.
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Fosters staff empowerment and open communication, leads and guides staff to build a high performance and engaged team.
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Works collaboratively with all levels of the hospital interdisciplinary team and promotes the team concept within the department & hospital wide.
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Interacts with patients and families to review plan of care and solicits input and communicate any patient and family concerns to physician.
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Ensures the provision of education about disease processes, treatment and documents patient/family teachings on health related needs in the electronic health record.
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Administers direct patient care, as needed, especially during high census and/or when other resources are not available.
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Oversees and assists staff in the delivery of patient care through the nursing process of assessment, planning, intervention, and evaluation.
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Responsible for patient care coordination on designated shift to include accountability for patient throughput and outcomes.
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Identifies opportunities to improve processes and assists with projects to enhance workflow utilizing Lean methodologies and tools.
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Assists and supports the RNs and team with code blue and rapid response efforts.
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Collaborates and rounds with a multi-disciplinary team in daily care planning rounds, as appropriate and fosters a Family Centered Care environment.
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Communicates the patient's progress including critical findings and changes in the patients' condition.
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Implements and documents the plan of care in collaboration with the other disciplines and services to assure safe and efficient care.
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Actively participates in the performance review process through chart reviews and validating timeliness of charting and all requirements are met.
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Ensuring all staff on the assigned shift is adhering to the regulatory requirements of the Joint Commission, CMS, DOH, & other accrediting agencies.
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Ensuring all staff is adhering to hospital policies and procedures.
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Promotes an 'error free' working environment by consistently providing high-quality, safe care as per hospital policies, conducts prevention rounding & follows up on identified concerns promptly.
Provides continuous supervision, observation of behavioral health patients, and adheres to non-violent crisis intervention strategies (CPI).